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Office of Letters and Calls of Beijing Committee of the Communist party of China and the People's Government of Beijing Municipality has the following main functions:
1. Uphold the Party’s lines, principles and national laws. Handle letters, visits and phone calls to the mayor from people within the scope of functions of the CPC Municipal Committee and the Municipal Government. Take care of relevant matters in the Mayor's Mailbox.
2. Timely and accurately report to the Municipal Committee and Government important information and issues reflected in letters, visits, phone calls and emails in the Mayor's Mailbox from the people. Analyze work related with letters and visits, organize workshops and put forward suggestions to the Municipal Committee and Government.
3. Handle letters and visits in Beijing. Organize professional training courses for cadres. Promote office automation in basic-level units handling letters and calls.
4. Assign related work to districts and counties and relevant units under the Municipal Government. Resolve inter-regional and inter-departmental issues. Handle related emergencies.
5. Give publicity to and break news on related work. Keep people informed of the Party's policies and national laws.
6. Assist leaders of the Municipal Committee and Government with investigating, sorting out and resolving major disputes among the people. Timely report on such work to leaders of the Municipal Committee and Government.
7. Gather and handle citizens' important proposals on development of political, economic, cultural and other public undertakings, as well as city management of Beijing.
8. Undertake other duties assigned by the Municipal Committee and Government.
Contact:
Address：No 2， Zhengyi Road， Dongcheng district, Beijing
Postal code：100744
E-mail: webmaster@bjxfb.gov.cn
Website: http://www.bjxfb.gov.cn/
