Creolink: Setting the standard in service

Updated: 2012-09-25 08:06

(China Daily)

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Creolink: Setting the standard in service

Dynamic and ambitious, Creolink Communications is the industry pioneer setting the standard for innovation and excellence in Cameroon's emerging telecoms sector. Since its launch in 2001 by CEO Joseph Mbock, Creolink Communications has built a reputation for first class customer service and was the first telecoms company in sub-Sahara Africa to offer clients triple play services - telephone, television and Internet.

Incredible annual growth of 30 percent has allowed Creolink Communications to ring up substantial revenues and open 30 comfortable Cyberlink centers that give people broadband Internet access.

Given the outstanding success of its business model, it's no surprise to see Creolink Communications growing its reach outside the domestic market with a foray into Chad and the Central African Republic. Creolink Communications' young and vibrant 150-strong workforce is a key asset as are the knowledge, skill and experience of entrepreneur Mbock who worked in the US for several years.

"We are a young company, but have the maturity, execution skills and vision as to where we want to go," he explains. "We did all of that through internal investment and we managed to grow all the company this way. We created our own market and are providing services no other company currently provides. The market is at its very beginning; Cameroon has 20 million people and penetration is only two percent so there are huge opportunities"

(China Daily 09/25/2012 page19)