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Outraged sedan owner gets asses to drag BMW
The owner of a problematic BMW sedan hitched the car to a three-donkey team, planning to get the animals to drag the vehicle from Beijing to Hangzhou, Zhejiang Province.
The donkey train started its trek at the northwest corner of the Fourth Ring Road around 8 am. Behind them trailed the BMW 760i sedan as well as several people walking and carrying white banners that read: "Who can solve quality flaws with BMWs?" Traffic police halted the donkey team after only 40 minutes, drawing a large crowd of onlookers.
He explained that he had two reasons for arranging the donkey drive. First, it seemed the cheapest way to get the car to Hangzhou, and secondly, he wanted to draw public attention to "how BMW treats customers," he said. It was not the first time a frustrated Chinese car owner used a strange stunt to get press coverage. In 2002, the owner of a faulty Mercedes-Benz car made headlines nationwide by arranging for several people to smash his luxury coupe with sledgehammers after he had the car repaired several times to no avail. Similar public foreign car flagellations occurred around the country shortly after. Lin said he bought the car for more than 2 million yuan last November at the Harbin Auto Show. "I found there was something wrong with the car alarm after Spring Festival. I immediately got it fixed at the Beijing Yanbao Automobile Service Company," Lin said. "But I never expected that 11 more problems would crop up afterwards. Even the brakes just stopped working intermittently." Yanbao serviced the car several times, yet it still was so problem-ridden that it could not be driven, he said. "The front door windows can't close now. The service center recommended I get a new central processor for the car, but I just want to know why a new car should require so much service." Li said he had tried to get the company to agree to repair the car once and for all and to promise to refund his money if problems continued, but the company did not agree. Ma Qingsheng, manager of the public relations department of BMW's China representative office told the Beijing Morning Post on Tuesday if Mr. Lin gave them a chance to repair the car, he could promise all the problems would be solved. Lin said he still had doubts – "I've already given them several chances."
The secretary of the Hangzhou dealership's manager, who asked not to be named, said the company would do its best to satisfy Mr. Lin, but added it would be impossible to simply give him a new car, because his sedan had already een driven more than 20,000 kilometers.
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He told Beijing Today he felt he had no other choice but find the
original dealer of the car in Hangzhou. "I really have no idea who can finally
solve this problem. I know I can’t afford to keep getting it repaired," Li
said.
