Shanghai Customs computer system restored ( 2003-09-14 10:37) (Xinhua) The computerized port
management system at Shanghai Customs resumed operation Saturday morning after
16hours of emergency repair.
It was the first time that Shanghai Customs had experienced a breakdown of
its computer hardware system.
At 8:20a.m.Friday,the mainframe computer malfunctioned.
After initial investigation,technicians excluded an intended breach or
illegal operation.
To ensure smooth processing of cargo waiting at the port,officials started a
hand-written procedure immediately and worked non-stop until all the goods had
passed through ports.
Shanghai Customs is one of the busiest customs in the country.In the past two
years,there were two breakdowns in its computer system.But both were process
faults which were repaired quickly.
Shanghai customs has taken measures to prevent similar problems and a backup
data processing center will be set up as soon as possible.
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