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China Daily Website

Brands make mark online

Updated: 2013-10-24 07:35
By Shi Jing in Shanghai ( China Daily)
Brands make mark online

It should be noted that the Chinese largest e-commerce service provider Alibaba was not on the list as no public financial information was released as the company prepared to go public.

With the world's fastest-growing brands worldwide all Internet companies, "China is finally catching up with the international community in this regard," said Yao Chenggang, strategy director of Interbrand China. No Chinese firm, however, was in the top 100 of Interbrand's Best Global Brands 2013 list.

Although the nation's biggest telecom operator, China Mobile, topped the Best China Brands list, its brand value shrank by 7 percent to about 196 billion yuan this year from about 210 billion yuan a year ago.

"It is an inevitable trend to go digital and mobile these days. A new structure has been formed, with Baidu, Alibaba and Tencent taking the most shares of the market," said Tang Yaqian, deputy strategy director of Interbrand China.

"China Mobile has, of course, sensed the tight competition and realized the timeliness of changing its strategy," Tang said, adding that "being more customer-oriented is of utmost importance in the process of its restructuring."

Banks still take the lion's share of the top 50 brands in China, with 13 banks shortlisted. Even they, however, are increasingly reliant on the Internet industry.

China Merchants Bank, seeing its brand value increase by 13 percent to put it in ninth place on the list this year, has been running its WeChat official account quite successfully. Inquiries on the account get answered within 3 seconds, as compared with phone inquiries, which could take up to 60 seconds.

According to Tang, the mobile account "helps to increase China Merchants Bank's credibility and, of course, its customer loyalty."

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