As the first Sino-foreign joint venture of value-added service in telecom in China, SST adopts "1+N"as the direction in product transition, gradually expanding from WAN business, the traditional strength, to multiple business composed of mobile management, cloud data center, unified telecommunication, and progressively developing the ability to provide customers with integrated one-stop ICT solutions.
"The development of Internet propelled the emergence of new IT trends such as cloud computing, mobile application, etc, and complicating the enterprise IT requirements. Whereas IT is often closely associated with network, corporate users increasingly hope to access one-stop services from bottom-level network to top-level application," said Samuel Qi, General Manager of SST.
"It not just increases efficiency during the deployment, users do not have to look for multiple service providers to seek solutions as problems occur, which avoid the predicament of mutual shirking of responsibility between service providers," He added.
To accomplish such one-stop services, service provider called for comprehensive ability to accomplish such one-stop services. SST is certainly one of the best choices.
"SST has long been engaged in serving world top 500 big customers, we have accumulated enough experience in providing high quality services over the past 10 years to help corporate users to improve network and IT service standard comprehensively, and ensure the enterprise to guarantee global uniformity of service standard when unfolding globalized business simultaneously," he said.
SST has a professional service team that can promptly coordinate resources of all departments in the whole company and provide quick response to help users to solve the problem, when they experience any special circumstances.
SST also offers "Insurance-Compensation Mechanism" to users, which is the first of its kind in the domestic telecom industry, the final customer will get corresponding compensation as long as the service deviates from SST guaranteed SLA standard in the event that due to force majeure factor.
Furthermore, China Telecom and AT&T also boost SST to enjoy unique advantages when integrating services and resources as the background of investors.
"SST has very strong operators background, and is also proficient at collective integration. Cross-sector positioning between operator and integrator is one of the key reasons that many customers chose SST. SST will continue to integrate local partners' resources and operators' resources to actively play the role of cross-sector integration in the future," Qi said.
"Internet ＋" of SST
In this year's government work report, the concept of "Internet＋", namely creating cross-sector integration with all industries by leveraging information and telecom technologies in order to bring new value and spark to traditional industries, was put forward by Premier Li Keqiang. Whereas SST has served large number of customers in finance previously: aviation, manufacturer, retail, and logistics industries, which improved the understanding and accuracy of the customers' requirements. Moreover, deeply developing industrial application has also become the focal point of SST strategic directions in this year.
"SST will make further development in industrial solution this year starting with retail industry and manufacture industry," said Chen Yiqun, Deputy General Manager of SST.
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